Last updated: February 20, 2026
Flank ("we," "our," or "us") operates the website flankhq.com and the Flank application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.
Account Information: When you create an account, we collect your email address and any profile information you provide.
Competitor Data: We collect the URLs and website content of competitor websites that you choose to monitor. This data is publicly available information from those websites.
Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, and timestamps.
Payment Information: If you subscribe to a paid plan, payment is processed by Stripe. We do not store your full credit card number. Stripe's privacy policy governs the handling of your payment data.
Cookies: We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.
We use the information we collect to:
— Provide, maintain, and improve the Service
— Monitor competitor websites on your behalf and deliver change alerts
— Send you digest emails and notifications about competitor changes
— Process your payments and manage your subscription
— Respond to your inquiries and provide customer support
— Detect and prevent fraud, abuse, or security issues
We do not sell, rent, or trade your personal information to third parties. We may share information with:
— Service providers who assist in operating our Service (e.g., Stripe for payments, Supabase for database hosting, Vercel for application hosting)
— Legal authorities if required by law or to protect our rights, safety, or property
— Business transfers in connection with a merger, acquisition, or sale of assets
We retain your account information for as long as your account is active. Competitor monitoring data (page snapshots, change history) is retained for up to 12 months. When you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted database connections, and secure authentication. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to:
— Access the personal data we hold about you
— Request correction of inaccurate data
— Request deletion of your data
— Object to or restrict processing of your data
— Export your data in a portable format
To exercise any of these rights, contact us at hello@flankhq.com.
Our Service uses the following third-party services that have their own privacy policies:
— Supabase (database and authentication)
— Stripe (payment processing)
— Vercel (application hosting)
— OpenAI (AI analysis of website changes)
Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact us at hello@flankhq.com.